Schedules that make complex service delivery feel simple.
Match the right team member, competencies and service to every client visit.
The operating system for better care
Every service. Every person. One clear link.
ServiceLink brings clients, teams, schedules, case notes, compliance, assets and finance into one calm, connected workspace.
Designed for Australian providers
Role-based access
Built for real care workflows
Client profile and service timeline
One source of truthFor every client, staff member and service.
Less adminAutomated workflows keep work moving.
Better visibilityKnow what needs attention, right now.
Human by designMade for the people who deliver care.
Built for real teams
The system feels useful because it fits the working day.
From coordinating schedules to reviewing a client timeline and planning services across Perth, ServiceLink keeps the right context close.
Everything connects
From first hello to every meaningful moment.
ServiceLink connects the work around care so your team can focus on the person at the centre of it.
One beautiful profile for every client.
Timelines, notes, files, services, accounts and relationships stay connected.
Case notes and incidents, captured in context.
Make clear, timely records part of the natural flow of work.
Operations and finance finally speak the same language.
Connect services, plan items, accounts, invoices, procurement, assets and reporting.
Client intelligence
The full story, never just a record.
A living client timeline brings every touchpoint together. Your team sees the context they need, while thoughtful permissions keep sensitive information in the right hands.
01
A complete client view
Contacts, services, case notes, incidents, files, invoices and staff in one place.
02
Collaboration in context
Comments and activity timelines keep handovers clear and accountable.
03
Flexible external notes
Securely collect updates from approved contributors beyond your core team.
One team, moving together
Give every role exactly what it needs.
From support workers and coordinators to scheduling, HR, finance and leadership, ServiceLink shapes the experience around each person's responsibilities.
01
Role-based permissions
Control access by function, team, client relationship and responsibility.
02
Staff records and competencies
Keep employment, documents, competencies and calendars together.
03
Organisation-wide visibility
Help leaders act earlier with clear dashboards and reports.
Support worker app
The right client context, ready in the field.
ServiceLink's app is built for support workers, giving them fast access to assigned shifts, client details, important notes, service context, leave and payslip areas from a secure organisation workspace.
01
Shift and client views
See assigned work, active clients, contact details, addresses and recent service context without hunting through the desktop system.
02
Native phone, email and maps
Tap client details to call, email or open the address in the device's map app.
03
Secure mobile access
Authenticated sessions, PIN or biometric unlock, refresh, sign out and organisation switching keep access practical and controlled.
ShiftsClientsLeavePayslipsImportant notesNotifications
Support worker app
Field-ready actions
Call, email, map and refresh from the app.
Made for the whole organisation
One platform. Many clearer days.
Connect your information
Bring people, services and operational records into one reliable source of truth.
Shape your workflows
Configure services, permissions, teams and account structures around how you work.
Grow with confidence
See performance, risk and opportunities clearly as your organisation evolves.
“Technology should disappear into the background, so better care can move to the foreground.”The idea behind ServiceLink
Ready to connect the work?
See what a calmer operating day feels like.
Tell us how your organisation works. We will show you how ServiceLink can bring it together.